Sergio Gaffoglio

Sergio Gaffoglio

Sergio is responsible for overseeing the Salesforce area, including commercial, technical, and strategic objectives. With over 25 years of experience in the digital industry, he provides leadership and plans technological and marketing projects.

Sergio Gaffoglio

Sergio is responsible for overseeing the Salesforce area, including commercial, technical, and strategic objectives. With over 25 years of experience in the digital industry, he provides leadership and plans technological and marketing projects.

3 min read

Expanding Sales and Service potential with Einstein and Artificial Intelligence

In the realm of sales and customer service, artificial intelligence (AI) has emerged as a crucial tool for driving efficiency and customer...

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6 min read

Salesforce AI: Exploring Copilot and Beyond!

Understanding the distinction between certain terms and concepts is crucial, as they can be confusing. GPT, or Generative Pre-trained Transformers,...

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3 min read

Transforming manufacturing: The power of the service-centric business model

In today's dynamic business landscape, the focus has shifted towards the implementation of service-centric business models, where manufacturers not...

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3 min read

Email marketing campaigns in the pharmaceutical industry

The email as a means of communication has not only retained its relevance but, on the contrary, remains more pertinent than ever. The success of an...

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5 min read

Veeva and Salesforce: Differences and Similarities

Yes, we’ve implemented both Veeva and Salesforce for major Pharma clients (like Novartis). From that work, we learned the software doesn't matter if...

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