Technology leaders carry a heavy load during digital transformation work. There’s a need to create...
4 min read
Tonic3: Sep 16, 2024 12:15:00 PM
Technology leaders carry a heavy load during digital transformation work. There’s a need to create the best odds for success, while lowering overall...
4 min read
Martín Alejandro Mori Chávez: Jun 11, 2024 10:00:45 AM
Recent studies and industry reports highlight several critical trends and innovations shaping FSM. Customer expectations in FSM are higher than ever....
3 min read
Sergio Gaffoglio: Mar 15, 2024 6:53:41 PM
In the realm of sales and customer service, artificial intelligence (AI) has emerged as a crucial tool for driving efficiency and customer...
2 min read
Martín Alejandro Mori Chávez: Feb 29, 2024 4:23:46 PM
On February 27, 2024, Salesforce announced the public availability of the beta version of Einstein Copilot, its AI assistant, which is now globally...
6 min read
Sergio Gaffoglio: Feb 22, 2024 6:32:36 PM
Understanding the distinction between certain terms and concepts is crucial, as they can be confusing. GPT, or Generative Pre-trained Transformers,...
