Salesforce Salesforce Service Cloud Salesforce Sales Cloud Salesforce Field Service Salesforce Field Service Management: Key Trends and Innovations Recent studies and industry reports highlight several critical trends and innovations shaping FSM.... 6 minutes read Martín Alejandro Mori Chávez Read More
Elevate Performance Agentic AI Workflow Automation Expanding Sales and Service potential with Einstein and Artificial Intelligence In the realm of sales and customer service, artificial intelligence (AI) has emerged as a crucial... 4 minutes read Sergio Gaffoglio Read More
Salesforce Salesforce Service Cloud Salesforce Sales Cloud Einstein AI Chat GPT Sales AI Service AI Einstein Copilot BETA On February 27, 2024, Salesforce announced the public availability of the beta version of Einstein... 3 minutes read Martín Alejandro Mori Chávez Read More
Agentic AI Workflow Automation Reduce Customer Friction Salesforce AI: Exploring Copilot and Beyond! Understanding the distinction between certain terms and concepts is crucial, as they can be... 8 minutes read Sergio Gaffoglio Read More
Personalize connections Agentic AI Workflow Automation Transforming manufacturing: The power of the service-centric business model In today's dynamic business landscape, the focus has shifted towards the implementation of... 4 minutes read Sergio Gaffoglio Read More