Tonic3 Insights

Curated case studies and blog posts to inspire and inform

3 min read

Expanding Sales and Service potential with Einstein and Artificial Intelligence

In the realm of sales and customer service, artificial intelligence (AI) has emerged as a crucial tool for driving efficiency and customer...

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2 min read

Einstein Copilot BETA

On February 27, 2024, Salesforce announced the public availability of the beta version of Einstein Copilot, its AI assistant, which is now globally...

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6 min read

Salesforce AI: Exploring Copilot and Beyond!

Understanding the distinction between certain terms and concepts is crucial, as they can be confusing. GPT, or Generative Pre-trained Transformers,...

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3 min read

Transforming manufacturing: The power of the service-centric business model

In today's dynamic business landscape, the focus has shifted towards the implementation of service-centric business models, where manufacturers not...

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3 min read

Email marketing campaigns in the pharmaceutical industry

The email as a means of communication has not only retained its relevance but, on the contrary, remains more pertinent than ever. The success of an...

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