Beyond Algorithms: Why Human-Centered Design is the Missing Link in AI Success

Coming out of CES 2025, one message rang true: Make AI work for Humans. 

Several members of the...

Dreamforce 2024: AI Takes Center Stage as the Future of Business Automation
Salesforce's flagship annual event, Dreamforce 2024, has made a significant impact on the tech...
Expanding Sales and Service potential with Einstein and Artificial Intelligence
In the realm of sales and customer service, artificial intelligence (AI) has emerged as a crucial...
Einstein Copilot BETA
On February 27, 2024, Salesforce announced the public availability of the beta version of Einstein...
Salesforce AI: Exploring Copilot and Beyond!
Understanding the distinction between certain terms and concepts is crucial, as they can be...