Salesforce Field Service Management: Key Trends and Innovations
Author: Martín Alejandro Mori Chávez Jun 11, 2024 10:00:45 AM
Recent studies and industry reports highlight several critical trends and innovations shaping FSM....
#Salesforce, #SalesforceServiceCloud, #SalesforceSalesCloud, #SalesforceFieldService
Expanding Sales and Service potential with Einstein and Artificial Intelligence
Author: Sergio Gaffoglio Mar 15, 2024 6:53:41 PM
In the realm of sales and customer service, artificial intelligence (AI) has emerged as a crucial...
#Salesforce, #SalesforceServiceCloud, #SalesforceSalesCloud, #EinsteinAi, #ChatGpt, #SalesAi, #ServiceAi
Einstein Copilot BETA
Author: Martín Alejandro Mori Chávez Feb 29, 2024 4:23:46 PM
On February 27, 2024, Salesforce announced the public availability of the beta version of Einstein...
#Salesforce, #SalesforceServiceCloud, #SalesforceSalesCloud, #EinsteinAi, #ChatGpt, #SalesAi, #ServiceAi
Salesforce AI: Exploring Copilot and Beyond!
Author: Sergio Gaffoglio Feb 22, 2024 6:32:36 PM
Understanding the distinction between certain terms and concepts is crucial, as they can be...
#Salesforce, #SalesforceServiceCloud, #SalesforceSalesCloud, #EinsteinAi, #ChatGpt, #SalesAi, #ServiceAi
Transforming manufacturing: The power of the service-centric business model
Author: Sergio Gaffoglio Feb 9, 2024 10:25:29 PM
In today's dynamic business landscape, the focus has shifted towards the implementation of...
#Salesforce, #SalesforceServiceCloud, #SalesforceSalesCloud, #EinsteinAi, #ChatGpt
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