4 min read

The Truth About AI Budgets: Building, Running, and Staffing for Results

The Truth About AI Budgets: Building, Running, and Staffing for Results
The Truth About AI Budgets: Building, Running, and Staffing for Results
5:03

Breaking Down AI Budgeting: The Build, The Run, and The People

Let’s make AI budgeting simple: It’s all about three buckets—The Build, The Run, and The People.

The Build? That’s your foundation: licensing, integration, training, and everything you need to launch your project right. It’s a one-time investment that sets the tone for everything after.

The Run is what keeps the wheels turning—think cloud costs, updates, governance, and compliance. Stay vigilant here. These are the costs you control with smart management and good design.

The People are your real difference-makers: your data scientists, engineers, project leads, and partners. Expertise isn’t cheap, but it’s essential. Don’t skimp—invest in talent that gets you results. 

Understanding the Key Cost Drivers in AI Budgeting

Costs shift based on usage, data volume, and update frequency. High usage? More compute and maintenance. Lots of data? More prep and a need for stronger infrastructure. Frequent updates? Budget for that lifecycle.

Define your use cases early. Target repetitive, data-heavy tasks for maximum impact: automate customer support, streamline data entry, or bring predictive analytics to the forefront. Personalization powered by AI can supercharge user experiences—which is what customers remember.

Budget wisely. Nail the scope, benchmark against the industry, factor in real variables, and build in some wiggle room for surprises. Understanding these drivers is how you make AI an asset, not an expense.

PLAN YOUR AI BUDGET This is your opportunity to move from "what if" to "this is our plan." Open the free AI Planning Budget Template (format: google sheet)  

 

Impact of Usage, Volume, and Frequency on AI Costs

AI project costs aren’t static—they pivot based on how often your team uses AI, the scale of your data, and how frequently you need updates. More users in the mix? Expect an uptick in operational needs and support. Heavy data flows? Prepare for extra prep time and robust infrastructure. Fast-changing business demands? Build in resources for ongoing training and optimization. Factoring these variables keeps your AI budget grounded—and your project on track.

  • Usage refers to how often the AI agent is used. Frequent use can lead to higher operational costs, particularly in terms of cloud compute resources and maintenance. It's essential to estimate the expected usage to budget accurately.
  • Volume relates to the amount of data processed by the AI agent. High data volumes can increase data preparation costs and necessitate more robust infrastructure. Understanding the data requirements of your AI solution is critical for accurate budgeting.
  • Frequency pertains to how often the AI agent needs to be updated or retrained. Regular updates and retraining can incur significant costs, especially if the AI model needs to adapt to rapidly changing data or business environments. Planning for these ongoing expenses is crucial for long-term success.

 

Defining Use Cases for AI Agents: Where to Start

Where do you start when it comes to AI use cases? Simple: zero in on business problems where an AI agent actually moves the needle. Focus on low-risk, high-impact, quantifiable wins.

Begin with repetitive, data-heavy work that bogs down your people—think support queues, endless data validation, everyday manual processes. These are tailor-made for automation and intelligent workflows.

Dig deeper with predictive analytics. Use AI to surface actionable patterns, spot future trends, and drive sharper decisions. And don’t overlook personalization—AI can transform one-size-fits-all into tailored, high-value experiences that keep your customers coming back.

 

Get the HR AI Checklist This is your guide to shifting from administrative overload to strategic impact. Download your free HR AI Checklist.  

 

Creating Accurate Budget Estimates for Your AI Projects

Creating accurate budget estimates for AI projects involves a detailed understanding of the costs associated with the build, run, and people aspects of the project. Here are some steps to help you create precise budget estimates:

  1. Define the Scope: Clearly outline the objectives, expected outcomes, and scope of the AI project. This will help in identifying all necessary cost components.

  2. Use Benchmarks: Leverage industry benchmarks for cost components such as platform licensing, integration, data preparation, and personnel costs. This will provide a starting point for your estimates.

  3. Consider Variables: Account for variables such as usage, volume, and frequency, and how they impact ongoing operational costs. This will help in creating a comprehensive budget that includes both one-time and recurring expenses.

  4. Plan for Contingencies: Allocate a portion of the budget for unforeseen expenses or additional requirements that may arise during the project.

Follow these steps, factor in your real-world cost drivers, and you’ll have a budget strategy setting your AI project up for results—not surprises. That’s how you keep momentum, deliver measurable outcomes, and move confidently from planning to impact. And of course, it can help to find an implementation partner that can get you through the entire journey to AI Value, from strategy to scale. 

 

Ready to Discuss Engineering Intelligent Experiences for Humans?

 

Frequently Asked Questions

What should leaders prioritize when building a budget that includes ongoing, recurring AI costs?
Start with clarity on your project’s goals, scope, and desired outcomes. Identify all cost components—not just the upfront build, but the ongoing “run” (cloud, platform, integrations, support) and the people side (internal talent, partners, training). Use industry benchmarks so you aren’t budgeting in a vacuum. Consider how real-world factors—like the number of users, data volume, and frequency of updates—will impact costs over time. Finally, always plan for the unexpected. This approach gives you a complete, responsive budget that supports your AI investment for the long haul.
 
What hidden costs should business leaders watch for when budgeting for custom intelligent experiences?

Beyond the obvious build and run expenses, hidden costs can quietly pile up—think data cleansing and preparation, integrating with legacy systems, and ongoing retraining to keep your AI in sync with changing business needs. Unexpected spikes in cloud usage, compliance updates, and supporting user adoption and change management all add up. Underestimating these behind-the-scenes demands can stall your AI project or blow your budget. Successful leaders budget with a cushion for surprises and invest in strong data foundations and robust adoption support from day one.

 
 
What are the main categories technology leaders need to consider when planning an AI budget?

AI budgeting centers on three buckets: The Build, The Run, and The People. The Build covers all your up-front investments—licensing, integration, training, and the groundwork for your AI project. The Run captures the ongoing costs that keep your solution operating, like cloud infrastructure, updates, governance, and compliance. The People represent your talent engine—data scientists, engineers, project managers, and partners whose expertise drives success.

 
How can usage patterns and early planning impact the cost and value of AI projects?

Costs will shift with usage, data volume, and how often your AI system needs updating. High usage means more compute and maintenance; more data means heavier infrastructure needs; frequent updates require sustainable budgeting. To drive impact and manage costs, define your use cases early—automate repetitive, data-heavy work and personalize experiences where it counts. Smart scoping, industry benchmarking, and building flexibility for surprises will help you get the most business value from your AI investment.

 
 

 

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