Tonic3 | Insights (3)

Salesforce Salesforce Service Cloud Salesforce Sales Cloud Einstein AI Chat GPT Sales AI Service AI

In the realm of sales and customer service, artificial intelligence (AI) has emerged as a crucial...

4 minutes read

15 March 2024

Salesforce Salesforce Service Cloud Salesforce Sales Cloud Einstein AI Chat GPT Sales AI Service AI

On February 27, 2024, Salesforce announced the public availability of the beta version of Einstein...

3 minutes read

29 February 2024

Salesforce Salesforce Service Cloud Salesforce Sales Cloud Einstein AI Chat GPT Sales AI Service AI

Understanding the distinction between certain terms and concepts is crucial, as they can be...

8 minutes read

22 February 2024

Salesforce Salesforce Service Cloud Salesforce Sales Cloud Einstein AI Chat GPT

In today's dynamic business landscape, the focus has shifted towards the implementation of...

4 minutes read

9 February 2024

Salesforce Salesforce Marketing Cloud Salesforce Service Cloud Salesforce Sales Cloud

The email as a means of communication has not only retained its relevance but, on the contrary,...

4 minutes read

3 January 2024